At Bambino Bikes our goal is to give you the best possible experience when shopping for your child’s first bike! That’s why we’re upfront with shipping costs on bikes, why we created the 30 Day Ride Happy guarantee, and why we’re available by phone, chat, email, and video call if you have any questions at all, or just want to say “hi”. Scroll down a bit to learn more about all the great reasons to shop with us, we think you’ll agree.
No guessing game at checkout, wondering what the cost of shipping will be. When you buy a bike bundle totaling over $325 we cover the shipping cost! Pretty nice of us huh? We'll ship your bike and all your gear flat rate ground shipping within the lower 48 states of the USA. Check out our Shipping Policy for all details and optional ship methods.
All brand-new bikes sold by Bambino Bikes come with our 30-day return policy. We want your child to get the best possible feel for their new bike, and that can only be done by actually riding it! Original owners (with proof of purchase) may return their bike for a full refund (less original shipping cost) within 30 days of receipt of the bike, provided the bike is returned in like-new condition in the original packaging. Read the complete details of our 30-day return policy for bikes.
It's our mission to get more butts on bikes! Cycling has been proven time and time again to be healthy and beneficial for people and the planets, so Let’s Adventure Together on two wheels! We created Bambino Bikes not only to be a better bike shop for parents and kids but also to support the growth of diversity and inclusion in the bike industry and tear down barriers to entry. Each year we donate a portion of our profits to causes we care most about. Read all about the foundations we support.
Generally speaking, we have you covered against any manufacturing defects that occur within the first 90 days. Each brand we carry has a unique set of warranty details; for example, Bixbi Bikes have a lifetime warranty on the frame and fork to the original owners and Kali Protective helmets have a lifetime crash replacement warranty. Check out the complete warranty detail page for more information.
Did your new bike arrive, but you need help with assembly and fit? We have gear experts ready to help you with any questions you have. Live chat, or email us 24/7 and we'll get back to you ASAP. Want to schedule a phone call or video call? Learn more about our Bambino Gear Experts and schedule a virtual appointment.
Coming soon! We’re creating a community of riders across the USA and CAD to encourage reuse and resale of products so bikes can be used again and again! We’ll update soon when our used listing marketplace is live.